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Sudima Hotels: Using technology to build a sustainable hotel brand for the...
“Because technology is developing so fast, people don’t want to wait. They want to arrive, be served quickly, and then go to their room. They want instant results.” Alena Novikova, Information &...
View ArticleThe Crucial Role Of The Hotel Night Auditor
This post is sponsored by MDO There’s a behind-the-scenes role in hotels that few outside the industry know about, but it’s served as the starting point for many hotel leaders such as Scott Curran,...
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Zoom out: We’re entering the golden era of hotel operations
by Josiah MackenzieFounder & Publisher, HotelOperations.comAfter getting his start in hospitality working at the front desk of a small property on the California coast, Josiah held leadership...
View ArticleTotal Profit Optimization: How Sea Island Resort Boosted Performance Across...
This episode is sponsored by MDO and their new report, Data-driven Strategies to Move Beyond Rooms Revenue. We might be entering the golden era of hotel operations, but that doesn’t mean success will...
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Delivering the details brilliantly: How Dakota Hotels uses technology to...
Dakota Hotels is a collection of 5 luxury boutique hotels in the UK. In this case study, Katie Forrest, Head of Engagement, Learning, and Development for the company, shares her experience upgrading...
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Research: What people (really) think about working in hotels today
What do people think about working in hotels today? How do they view a career in hospitality? To answer these questions, Benchmark Research Partners recently conducted the Hotel Career Views Survey,...
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15 Must-Listen Hotel & Hospitality Podcasts for 2024
If you want to be a better hotel operator, there are a number of hospitality podcasts you need to listen to. Podcasts allow you to listen in on conversations with some of the most interesting people...
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From pre-opening to today: How Shiji supports Jeju Dream Tower’s...
In this case study, we learn how Jeju Dream Tower, with its multifaceted resort and entertainment offerings, selected technology to support its complex operating model. We’ll explore the evaluation...
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Guide To Hotel Management Companies for 2024
This guide will show you what hotel management companies are, what they do – and give you a list of the biggest hotel management companies today. (My team and I reviewed each company to give you the...
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Boosting Revenue and Caring for Guests with In-Room Wellness Solutions
This post is sponsored by Pure Wellness In a world where wellness is becoming a priority for a rapidly growing number of travelers, adapting to cater to these guests is becoming increasingly crucial...
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